AP Collections Case Study

Executive Summary

The finance team was struggling to manage over $5 million in receivables, manually tracking more than 500 invoices each month. This led to a 45-day average collection cycle and $250,000 in monthly cash flow delays, with inconsistent and often forgotten follow-ups. The business needed a solution to streamline collections and improve financial outcomes.

The AI-powered Collection Application automated invoice aging analysis, dynamic email reminders, and multi-channel outreach (email, phone, SMS), integrating seamlessly with legacy ERP systems. With features like payment prediction, customer scoring, and real-time cash flow forecasting, the solution reduced the collection cycle by 28 days, improved cash flow by $1.8 million, and achieved a 92% collection success rate.